Publications
Publications
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Quarterly Newsletter – September 2025 Edition
Read the September edition of our quarterly newsletter. In this issue:– New look Tax Ombudsman– Catching up on complaints– REVIEW: ATO service to agents– REVIEW: Victim-survivors foot the bill for financial abuse within the tax system– REVIEW: Tax letters not well understood– Work plan 2025-26 released. Sign up to our mailing list to receive future…
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Information flyer – for taxpayers
Download a copy of our printable flyer with information for taxpayers.
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Information flyer – for tax professionals
Download a printable flyer with information for tax professionals.
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Corporate Plan FY26-FY29
This Plan builds on the considerable progress we made as an agency in the last 12 months, my first as the agency head. While we have changed our brand to the Tax Ombudsman – to increase the community’s awareness and understanding of what we do – our purpose, ambitions and goals remain the same. We…
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The Principles of Taxation Law 2025
The Tax Ombudsman, Ruth Owen contributed the Preface to the Principles of Taxation Law 2025 published by Thomson Reuters, written by Celeste Black, Wes Obst, Rami Hanegbi, Sunita Jogarajan, Kerrie Sadiq, Sonali Walpola, Jared Clements, Richard Krever. The Preface outlines the defining principles of trust between citizens, the Government and tax administrators, and highlights how to navigate…
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