In this episode of Tax Tales from the National Tax and Accountants’ Association Ltd (NTAA), Tax Ombudsman Ruth Owen, sat down with Robyn Jacobson to provide an update on recent and upcoming systemic reviews, complaints data and new website content. Watch the recording. Listen to the recording on Apple Podcasts or Spotify.

Opening statement from Ruth Owen, Inspector-General of Taxation and Tax Ombudsman at the 2026 Senate Estimates Thank you for the opportunity to appear before the Committee and to support the important oversight work that it performs. I was appointed to my role in July 2024. My role is to improve the fairness and integrity of…

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