Quarterly Newsletter – December 2025
Read the December edition of our quarterly newsletter.
In this issue
- Complaints snapshot
- ATO’s registered agent phone line
- Refreshed FY 25/26 work plan
- Update: the ATO’s management of GIC remission
- Christmas shutdown arrangements
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Work plan refresh 2026
Refreshed 2026 work plan
The Tax Ombudsman undertakes systemic reviews on key topics of interest.
We undertake consultation to refresh our work plan every 6 months to ensure that it remains relevant and responsive to changing environmental, social and policy priorities.
We usually release a refreshed work plan in June each year; however, due to our current program of review work, this refresh is being deferred.
We are currently managing three reviews that are underway, with a fourth review scheduled to commence early in the 2026–27 financial year. To ensure we remain focused on delivering these reviews effectively and efficiently, we will begin consultations to develop a new work plan from August 2026 and will invite community and stakeholder input at that time.
Further details on our current and upcoming reviews can be found on our current reviews page.